t&cs

FIRST SELF DRIVE TERMS & CONDITIONS

Insurance Criteria for all drivers.

All drivers wishing to use our insurance cover must have held a full licence for a minimum of 24 months.

Insurance cover is not available to persons under 23 years of age.

Any accidents or insurance claims within the last 36 calendar months must be declared at the time of booking as this may affect the ability of First Self Drive to provide insurance cover.

Any physical or mental defect or infirmity, diabetes, fits or heart complaint must be declared at the time of booking as this may affect the ability of First Self Drive to provide insurance cover.

Any motoring offence in the last five years, licence suspension during the past ten years or prosecution pending must be declared at the time of booking as this may affect the ability of First Self Drive to provide insurance cover.

If any persons wishing to drive has had an insurance proposal declined, a policy cancelled, renewal refused or been required to pay an increased premium or had special conditions imposed by any motor insurer, then this must be declared at the time of booking as it may affect the ability of First Self Drive to provide insurance cover.

These Terms and Conditions apply to the hire of all vehicles by First Self Drive Limited (the Owner) Registered Office at 7 The Paddock Street, Norwich, Norfolk NR2 4TW (Company Number 05481503) to any customer whose details are set out in the Hire Agreement (the Hirer). By signing the Hire Agreement and allowing the Owner to hire a vehicle to the Hirer, the Hirer acknowledges and agrees that the Hirer shall be bound by these Terms and Conditions.

1. Definitions and Interpretation

The following definitions shall apply:

“Additional Charges” the charges as set out in condition 5.9 and any other additional charges as may be agreed in writing between the Owner and the Hirer from time to time;

“Administration Fee” the fee of £40 plus VAT payable by the Hirer to the Owner in respect of the administrative time incurred by the Owner in dealing with the matters referred to in Condition 12;

“Business Rental” the hire of a Vehicle by a Business as opposed to a private individual;

“Congestion Charge Law” the Transport Act 2000 and the Greater London Authority Act 1999 and/or any other laws or regulations in relation to any road or traffic related charging scheme;

“Damage” any damage howsoever caused to the Vehicle or any accessories provided with the Vehicle by the Hirer or by any third party during the Hire Period;

“Excess Mileage” the mileage covered by the Vehicle during a one or two day Hire Period in excess of 200 miles per day;

“Excess Mileage Rate” the rate of 15p plus VAT per mile or such figure as agreed between the Owner and the Hirer at the commencement of the Hire Period;

“Hire Agreement” the written agreement entered into between the Owner and the Hirer which sets out the details of the hire of the Vehicle including these Terms and Conditions;

“Hire Charges” the charges for the hire of the Vehicle for the Hire Period as set out in the Hire Agreement and such additional hire charges agreed by the Owner in writing for any extension of the original Hire Period;

“Hire Period” the period from the Start Date and Time to the Return Date and Time;

“Insolvency Event” any of the following events in relation to a party:

(a) any action, legal proceedings or other procedure or step is taken by any person in any jurisdiction in relation to or with a view to:

(i) the winding up, dissolution, administration or reorganisation (by way of voluntary arrangement, scheme of arrangement or otherwise) of a party;

(ii) the appointment of a liquidator, trustee in bankruptcy, receiver, administrative receiver, administrator, nominee, supervisor or similar officer in respect of a party or any of its assets;

(iii) the enforcement of any security over any assets of a party; or

(iv) the attachment, sequestration, distraining upon or execution over or affecting any material assets of a party;

(b) the party is unable to pay its debts as they fall due or is insolvent;

(d) a party ceases to trade in respect of all or a substantial part of its business whether due to insolvency or otherwise.

“Insurance Excess” the excess payable by the Hirer under the Owner’s insurance policy as set out in the Hire Agreement;

“Return Date and Time” the date and time by which the Vehicle is to be returned as set out in the Hire Agreement;

“Start Date and Time” the date and time of the commencement of the hire of the Vehicle as set out in the Hire Agreement;

“Security Deposit” the deposit of £200 which is payable by the Hirer to the Owner in accordance with condition 5 and which may be utilised by the Owner in accordance with condition 5;

“Vehicle” the vehicle described in the Hire Agreement which is hired by the Owner to the Hirer and all other accessories provided with the Vehicle including without limitation the spare wheel, tools, sack barrows, ramps and hand held satellite navigation devices and any other accessories supplied with the Vehicle.

2. Booking a Vehicle

2.1 Booking via the Owner’s website: On receipt of an online booking request from the Hirer via the Owner’s website, the Owner will confirm by email to the Hirer the terms on which a vehicle is available for hire. The Hirer will then be required to accept or reject the booking. If the Hirer accepts the booking the pre-authorised payment will be charged to the Hirer’s credit/debit card as provided by the Hirer when placing the booking request at which point the contract between the Owner and Hirer will come into existence. If the Hirer rejects the booking, any pre-authorisation of the Hirer’s credit/debit card will be released.

2.2 Booking by Telephone: On receipt of a telephone enquiry the Owner will confirm whether a vehicle is available for hire. On collection/delivery of the Vehicle the Hirer will sign the Hire Agreement and pay the charges pursuant to condition 5 at which point the contract between the Owner and the Hirer will come into existence.

2.3 Booking by Attendance: If the Hirer attends at the Owner’s premises to hire a vehicle the Hirer will sign the Hire Agreement and pay the charges pursuant to condition 5 at which point the contract between the Owner and the Hirer will come into existence.

3. Hire Period and Extension of Hire Period

3.1 The Hire Period shall commence on the Start Date and Time and, subject to condition 11 shall continue until the Return Date and Time.

3.2 The Hirer may with the agreement of the Owner extend the Hire Period. Any such extension shall commence on the Return Date and Time or, in the case of a second or further extension, the expiration of the preceding extension, and shall expire on the agreed final Return Date and Time.

4. Acceptance of the Vehicle

The Hirer’s acceptance of the Vehicle at the Start Date and Time shall be conclusive evidence that the Hirer has examined the Vehicle and found it to be complete, in good order and condition and fit for the purpose for which it is required.

5. Charges and Payment

5.1 The Hirer shall pay to the Owner:

(a) the Hire Charges on or before the Start Date and Time or at such time as agreed between the Owner and the Hirer;

(b) the Security Deposit on or before the Start Date and Time;

(d) any other sums for which the Hirer is liable to pay the Owner pursuant to the Hire Agreement, these Terms and Conditions or as agreed in writing between the Owner and the Hirer on the due date for payment as set out in the invoice from the Owner.

5.2 The Security Deposit may be applied at any time by the Owner in payment of the Hire Charges, any Additional Charges, any other sums due from the Hirer to the Owner under the Hire Agreement and any loss or Damage to the Vehicle whilst on hire to the Hirer. Subject to the Owner’s right of set-off, the Owner will refund the Security Deposit (or balance thereof) to the Hirer,

5.3 The Owner shall have a right of set-off against any sums due to the Owner by the Hirer.

5.4 The forwarding of any invoice to a third party for payment shall not operate to prejudice the right of the Owner to demand payment from the Hirer at any time. In the case of a Business Rental the Hirer shall be jointly and severally liable with the business.

5.5 All sums due to the Owner by the Hirer are exclusive of VAT which (if applicable) shall be applied to the invoice rendered by the Owner at the prevailing rate.

5.6 Where the hire of the Vehicle includes a charge for the mileage driven by the Vehicle during the Hire Period this shall be calculated by reference to the Vehicle’s milometer and will be conclusive evidence of the mileage. If in the opinion of the Owner there has been a malfunction of the milometer the Owner may make an estimate of such mileage which shall be binding upon the Hirer.

5.7 In the event the Hirer disputes any invoice the Hirer shall notify the Owner as soon as possible after receipt of the invoice and in any event within five (5) working days of the date of the invoice. The Owner will consider the dispute and shall notify the Hirer of any changes to the amount charged. The decision in respect of a disputed invoice by the Owner shall be final.

5.8 If payment is not made by the due date and, without prejudice to any other rights and remedies the Owner may have, the Owner may:

(a) suspend the Hire Agreement until payment in full has been made;

(b) charge interest on a daily basis on such due amounts at an annual rate of 3% above the base lending rate of National Westminster Bank plc from time to time, commencing on the due date and continuing until full payment is made, whether before or after judgment; and/or

(c) immediately terminate the Hire Agreement and without further liability to the Hirer or any obligation to refund any sums already paid by the Hirer.

5.9 Without prejudice to any other rights or remedies available by law to the Owner, the Hirer may be liable to the Owner for the following Additional Charges for:

(a) failure to take delivery or collect the Vehicle on the Start Date and Time;

(b) failure to return the Vehicle on the Return Date and Time;

(d) Excess Mileage Charges as referred to in condition 7.3;

(e) unauthorised modifications as referred to in condition 6.3(j);

(f) loss of use as referred to in condition 13.1; and

(g) fines, penalties and the Administration Fee as referred to condition 12.

6. Warranties, Indemnities and General Obligations

6.1 The Owner warrants to the Hirer that at the commencement of the Hire Period the Vehicle has been appropriately maintained and where the purpose is one appropriate to the Vehicle it is fit for the purpose of the hiring.

6.2 The Hirer warrants to the Owner:

(a) the accuracy of the information supplied to the Owner (i) by the Hirer and set out in the Hire Agreement and (ii) by any person who the Hirer requests the Owner to approve as a driver of the Vehicle;

(b) in the case of a Business Rental the Hire Agreement is entered into by the Hirer for and on behalf of that business and that the Hirer has the express authority on behalf of that business to sign the Hire Agreement;

(d) that he has not relied on any other warranty in relation to the Vehicle made to him by the Owner, an employee of the Owner or any other person.

6.3 The Hirer shall:

(a) be fully liable to the Owner for any loss or Damage to the Vehicle howsoever occasioned, fair wear and tear only excepted. The Hirer shall notify the Owner as soon as possible of any loss or Damage to the Vehicle and subsequently confirm in writing within 24 hours of any loss or Damage or any breakdown, malfunction or other failure and the obligations of the Hirer shall not be prejudiced by the existence of any insurance policy relating to the Vehicle. In the event of Damage to or a breakdown of the Vehicle the Hirer shall not continue to use the same if to do so would or might cause further Damage to the Vehicle.

(b) procure that, without the written consent on the Owner, the Vehicle is not taken outside England, Scotland or Wales and upon request at any time inform the Owner of its whereabouts and/or submit the Vehicle for maintenance inspection and testing;

(c) on demand keep the Owner fully indemnified against all losses liabilities costs actions claims or demands, including without prejudice to the generality of the foregoing, any fines or penalties imposed in respect of the Vehicle or its use;

(d) not sell assign let or hire or otherwise dispose of the Vehicle or attempt to do any of these things;

(e) not remove or change any name or other mark identifying the ownership of the Vehicle, not use or allow the Vehicle to be used for any purpose for which it is not designed or suitable including but without prejudice to the generality of the foregoing:

(i) not carry passengers either for whom there is not a fixed seat nor for hire or reward;

(ii) in the case of a commercial vehicle, not carry a load which causes any applicable restriction to be exceeded nor which is not properly secured nor carry any hazardous substance;

(iii) save where the Vehicle is specially designed or adapted not use the same for towing or similar purposes; and

(iv) not use the Vehicle for road or other racing purposes, track days, pacemaking, reliability or other trials, competitions of any sort, rallies, driving tuition or any other hazardous or unusal purpose;

(f) procure that:

(i) save where the Owner has given prior written approval, no person other than the Hirer drives the Vehicle;

(ii) the Vehicle is kept locked when not in use and adequately protected against Damage due to adverse weather conditions;

(iii) at all times the engine sump, gearbox and differential of the Vehicle are all correctly filled with suitable lubricants and the tyres are kept properly inflated, the battery is kept topped up with distilled water, the radiator (where appropriate) is adequately filled with water and in all other respects proper care is taken of the Vehicle;

(iv) no person, without the prior written authorisation of the Owner, carries out any work upon or otherwise interferes with the Vehicle or any part thereof except if it breaks down and the prior authorisation of the Owner cannot be obtained and the total cost of the repair is properly estimated by the repairer not to exceed £100;

(v) neither the Hirer nor any driver of the Vehicle holds himself out as or purports to act as the agent of the Owner for any purpose whatsoever;

(vi) the Vehicle is driven using reasonable skill and care and in accordance with the Highway Code and any other applicable laws;

(vii) no smoking is carried out in the Vehicle.

(g) not contravene the provisions of any statute, statutory instrument or regulation relating either to the Vehicle or its use and procures that no driver of the Vehicle shall do so;

(h) ensure that any authorised driver of the Vehicle has held a full driving licence for not less than 24 months and holds a valid driving licence for the class of vehicle to which the Vehicle belongs and is covered fully by a comprehensive insurance policy and that, without the prior written consent of the Owner, no driver of the Vehicle is under the age of 23 or over the age of 75, nor has a conviction recorded on his driving licence which has not first been disclosed to the Owner by production of the licence or by notice in writing giving full particulars of the conviction;

(i) observe and perform the terms and conditions of all policies or contracts of insurance relating to the Vehicle or its use; and

(j) the Hirer shall not modify or alter the Vehicle in any way without the prior written consent of the Owner and the Hirer shall be liable for any and all costs incurred by the Owner to rectify such modifications including rectifying any damage caused by modifications or their reversal and any servicing and safety checks following such rectification.

7. Fuel Charges and Mileage Charges

7.1 The Hirer shall return the Vehicle on the Return Date and Time with a tank of fuel equivalent to the amount of fuel that was in the tank at the time of the Start Date and Time.

7.2 The Hirer shall pay the cost of fuel where the Vehicle is returned without an equivalent tank of fuel as required by Condition 7.1 at the rate charged by the Owner from time to time.

7.3 If the Hirer exceeds the agreed mileage during the Hire Period the Hirer shall be liable to the Owner for the Excess Mileage at the Excess Mileage Rate.

8. Vehicle Insurance

8.1 Save where condition 8.4 applies the Hirer is insured under and subject to the terms and conditions of the policy of insurance held by the Owner in respect of the Vehicle and its use against liabilities to third parties including passengers who are not fair paying and for whom there are permanently fixed seats (the Owner’s Insurance).

8.2 In respect of each and every incident resulting in Damage to or loss of the Vehicle which is covered by the Owner’s Insurance the Hirer shall only be liable to the Owner in respect of:

(a) the Insurance Excess or part thereof in settlement of the cost of making good any such Damage or loss on a full indemnity basis and the cost and expenses incurred by the Owner including without limitation any costs and expenses incurred by the Owner in respect of the same;

(b) the total Vehicle repair costs in the event that the Vehicle is damaged by striking an overhead obstruction and any related damage to third party property occasioned thereby.

8.3 In the event that the Owner recovers from any third party any part of the amount of such Insurance Excess and provided the Hirer has fully performed his obligations hereunder, the Owner shall repay to the Hirer the like part of such Insurance Excess.

8.4 In any case where the Hirer has elected in the Hire Agreement to insure the Vehicle during the Hire Period, the Hirer shall keep the Vehicle insured with insurers approved by the Owner on a fully comprehensive basis to the full replacement value of the Vehicle against loss or Damage by accident, fire and theft howsoever caused and against third party and passenger liabilities (the Hirer’s Insurance). In the case of the loss of or Damage to the Vehicle, the Hirer shall permit the Owner to make a claim under the Hirer’s Insurance in the name of the Hirer and in such case the Owner shall hold the proceeds of any claim upon trust to apply the same in satisfaction of the obligations of the Hirer under these Terms and Conditions.

8.5 In the event that any excess is payable under the Hirer’s Insurance the Hirer shall be liable to pay such excess to the Owner in satisfaction of all liabilities owed by the Hirer under these Terms and Conditions.

8.6 Without prejudice to the provisions of condition 8, the Hirer shall procure that the Vehicle is not used for any purpose not permitted by the terms and conditions of the Owner’s Insurance or the Hirer’s Insurance (as the case may be) nor do or allow to be done any act or thing whereby any such policy of insurance may be avoided, nor take the Vehicle outside any territorial limit stipulated in such policy of insurance.

8.7 The Hirer shall in the event of the Vehicle being involved in any accident procure that:

(a) the Owner and, where condition 8.4 applies, the Hirer’s insurers are forthwith notified thereof and that such notice is confirmed in writing by email or first class prepaid post within 24 hours of such accident;

(b) the driver of the Vehicle completes and delivers to the Owner for transmission to the insurers any relevant accident report form;

(d) the names and addresses of all witnesses thereto are taken and given to the Owner;

(e) any court proceedings received by the Hirer relating to or arising out of such accident are forthwith delivered to the Owner; and

(f) all assistance is rendered to the Owner and the insurers in relation to the conduct of such proceedings including without prejudice to the generality of the foregoing permitting such proceedings to be brought by the Owner in name of the Hirer.

8.8 For the avoidance of doubt, the Hirer shall forthwith upon demand fully and effectually indemnify the Owner against all losses, liabilities, costs, actions, claims or demands which it may incur or have brought or made against it in relation to the Vehicle or its use and which are not recoverable under a policy of insurance whether the same is effected by the Owner or Hirer.

9. Owner’s Liabilities to Hirer

9.1 The Owner shall not be liable to the Hirer for any indirect, special or consequential loss of any nature whatsoever, whether or not such losses were reasonably foreseeable or the Owner had been advised of the possibility of the Hirer incurring such losses.

9.2 The Owner shall not be liable to the Hirer for any loss or damage to the personal effects of the Hirer in the Vehicle or goods in transit and the Owner’s Insurance does not cover any such loss or damage. The Hirer should make their own arrangements should they wish to have in place any insurance for the loss or damage to personal effects or goods in transit.

9.3 Nothing in the Hire Agreement shall operate to exclude or limit the liability of the Owner for:

(a) death or personal injury resulting from negligence; and

(b) fraud or fraudulent misrepresentation.

9.4 If the Vehicle breaks down through no fault of the Hirer, the Hirer’s exclusive and sole remedy shall be for the Owner to repair or replace the Vehicle at the Owner’s option as soon as reasonably practicable.

10. Risk and Title

10.1 The Vehicle is at the Hirer’s risk from the time of collection by or delivery to the Hirer.

10.2 Notwithstanding collection and passing of risk, ownership of the Vehicle shall not pass to the Hirer at any time during the Hire Period.

11. Termination

11.1 Notwithstanding any other terms this Hire Agreement may be terminated by either party on giving 30 days notice in writing to the other party.

11.2 Either party may terminate the Hire Agreement immediately if an Insolvency Event occurs in relation to the other party.

11.3 Either party may terminate the Hire Agreement if the other party commits a material breach of the Hire Agreement and if capable of remedy, such breach is not remedied within 14 (fourteen) days of the non-breaching party notifying the other of the breach.

11.4 Upon termination of the Hire Agreement the Hirer shall immediately:

(a) return the Vehicle to the Owner; and

(b) pay to the Owner on demand all charges due pursuant to the Hire Agreement and these Terms and Conditions.

11.5 Termination of the Hire Agreement does not affect the rights or liabilities of the parties under this condition 11 (Termination) or which have accrued on or before termination pursuant to these Terms and Conditions and such of those conditions shall survive termination and shall continue in full force and effect.

11.6 Without prejudice to any other rights of the Owner the Owner may at any time after termination of the Hire Agreement without notice retake possession of the Vehicle and for such purpose enter upon any premises belonging to or in the occupation or control of the Hirer and the Hirer shall upon demand fully and effectually indemnify the Owner against all losses, liabilities, costs, actions, claims or demands which it may incur or have made against it arising out of or in relation to such retaking of possession.

12. Fines and Penalties

12.1 The Hirer shall be liable for any charges, penalties, offences or fines incurred during the Hire Period due to any acts or omissions (or those of any driver of the Vehicle) under any applicable laws or regulations including, without limitation, in relation to any driving, parking, lighting, loading or unloading offence and including fixed penalty charge notices, parking fines, fines relating to toll charges and charges under Congestion Charge Law. In addition the Hirer shall be liable to pay the Owner the Administration Fee.

12.2 If the Owner receives notice of any penalty charges or fines from the relevant issuing authority or any private parking companies the Owner will pay any such penalty charges and fines without query or notification to the Hirer prior to payment.

12.3 The Hirer shall pay the Owner on demand any fines, penalties and charges paid in accordance with condition 12.2.

12.4 If the Owner is notified of any penalty charges or other offences which require driver details the Owner will supply the Hirer’s details to the issuing authority.

13. Loss of Use

13.1 In addition to the cost of repairing any Damage to the Vehicle pursuant to these Terms and Conditions, the Hirer will also be liable to pay the Owner the Hire Charges for the period during which the Vehicle is being repaired or the period between the Vehicle being stolen and, if applicable, returned to the Owner to reflect the loss of use of the Vehicle during such period.

13.2 If the Hirer requires a replacement vehicle during any period in which the Vehicle is being repaired or the period during which the Vehicle is stolen, the Hirer shall be responsible for the Hire Charges in respect of that replacement vehicle in addition to the charges pursuant to condition 13.1.

14. Entire Agreement

14.1 Unless otherwise agreed in writing between the Owner and the Hirer, the Hire Agreement and the documents referred to in it constitutes the entire agreement and understanding between the Owner and the Hirer and supersedes any previous agreement between the Owner and the Hirer relating to the subject matter of the Hire Agreement.

14.2 The Hirer acknowledges and agrees that no representations were made prior to the entering into of the Hire Agreement and that, in entering into the Hire Agreement, the Hirer did not rely on, and shall have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently or innocently made) of any person (whether a party to the Hire Agreement or not) other than as expressly set out or referred to in the Hire Agreement.

14.3 Nothing in the Hire Agreement shall operate to limit or exclude any liability for fraud or fraudulent misrepresentation.

15. Data Protection

15.1 By entering into this Hire Agreement, the Hirer agrees that the Owner can process and store the Hirer’s personal information in connection with this Hire Agreement including data collected from the Vehicle. The Owner may use the Hirer’s information to analyse statistics, for market research, credit control and to protect the Owner’s assets.

15.2 The Hirer agrees that if the Hirer breaks the terms of this Hire Agreement, the Owner can pass the Hirer’s personal information to credit reference agencies, debt collectors, the Police or any other relevant organisation. The Owner can also give this information to the British Vehicle Rental and Leasing Association (BVRLA) which can share the Hirer’s personal information with its members to prevent crime and protect their assets as allowed under the Data Protection Act 2018 and any other relevant data protection legislation.

16. General

16.1 Any notice to be given by either party to the other under the Hire Agreement must be in writing (which shall for this purpose include email) and addressed to the other party at its registered office or principal place of business or such other address or electronic mail address as may have been notified for these purposes. Notices shall be delivered personally, sent by first class post or by email. A notice is deemed to have been received if sent by pre-paid first class post on the second working day after posting. Any notice sent by email will be effective when transmitted and service shall be deemed to have been effected on the same day it is sent. In proving service of the notice, it shall be sufficient to show that delivery by hand was made, that the envelope containing the notice was properly addressed and posted as a first class pre-paid letter or to prove that the email was correctly addressed.

16.2 Neither party shall be in breach of the Hire Agreement or liable for delay in performing, or failure to perform, any of its obligations under the Hire Agreement (other than payment obligations) if such delay or failure results from events, circumstances or causes beyond its reasonable control. In such circumstances the time for performance shall be extended by a period equivalent to the period during which performance of its obligations has been so delayed or failed to be performed.

16.3 If any provision of the Hire Agreement is held to be illegal, invalid or unenforceable in whole or part, that provision shall to that extent be deemed not to form part of the Hire Agreement and the legality, validity and enforceability of the remainder of the Hire Agreement shall be unaffected.

16.4 Any failure or neglect by either party to enforce any of the provisions of the Hire Agreement shall not be construed nor deemed to be a waiver of that party’s rights and does not affect the validity of the whole or part of the Hire Agreement nor prejudice that party’s rights. Any waiver by either party of its respective rights under the Hire Agreement does not operate as a waiver in respect of any subsequent breach.

16.5 Nothing in the Hire Agreement or any arrangement contemplated by it shall constitute either party as a partner, agent or employee of the other party.

16.6 The Hirer shall not without the Owner’s prior written consent assign, transfer, charge, sell, deal with or sub-contract his rights or obligations under the Hire Agreement. For the avoidance of doubt the Hirer will remain liable to the Owner under the Hire Agreement in respect of the use of any vehicles by any employees, agents, contractors, third parties or other drivers as though such use were by the Hirer.

16.7 Unless it expressly states otherwise, the Hire Agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

16.8 Except as expressly provided in the Hire Agreement, the rights and remedies provided under the Hire Agreement are in addition to, and not exclusive of, any rights or remedies provided by law.

16.9 The Hire Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.

16.10 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Hire Agreement or its subject matter or formation.

17 Cancellation Policy

17.1 If you cancel your pre-paid reservation within 24 hours of placing the booking First Self Drive will issue a full refund. If you cancel your reservation more than 24 hours from time of making the booking no refund will be made. All bookings cancelled less than 48 hours from the pick-up date and time are non-refundable.

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FIRST SELF DRIVE TERMS & CONDITIONS

FIRST SELF DRIVE TERMS & CONDITIONS